Policies
Booking/Cancellation Policy
Setting up this policy isn't just for me, but for you too! I want to give everyone the same opportunities to be able to book with me. I also want you to be able to avoid having to pay any unnecessary fees!
Colors & Treatments
- I require a 48hr notice of cancellation
- First cancellation without proper notice: 25% Service Fee
- Second cancellation without proper notice: 50% Service Fee
- Third cancellation without proper notice: Prepay for full service before booking appointment
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Haircuts
- I require a 24hr notice of cancellation
- First & Second cancellation without proper notice: 50% Service Fee
- Third & all cancellations without proper notice: Prepay for service before booking appointment
Product Returns & Exchanges
You can return/exchange the product within 30 days from the day of receipt if the following criteria are met:
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Note: If hair product has been opened or used, it will be sent back to the customer.
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Exchanges must be the same or lesser price. Store Credit will be issued for lower priced exchanges.
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Tyshell Barnes cannot issue store credit until the next business day after an order is placed.
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All items on sale are final and are not eligible for store credit or exchanges.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments